Refund policy

RETURNS & REFUNDS POLICY

At YASDROP, your satisfaction is our priority. If something isn’t right, we’re here to help.

RETURN ELIGIBILITY

  • Returns are accepted within 14 days of delivery
  • Items must be unused, unwashed, and in original condition
  • Items must be returned with original packaging (if applicable)
  • Customers are responsible for return shipping unless the item is defective or incorrect

NON-RETURNABLE ITEMS

  • Items marked final sale are not eligible for returns
  • Returns requested after 14 days will not be accepted
  • Items that show signs of wear, washing, or damage will not be accepted

DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the issue
  • We will offer a replacement or full refund at no extra cost

EXCHANGES

We accept exchanges for:

  • Size changes
  • Defective items

👉 Exchanges are subject to stock availability
👉 Contact us first before sending any item back

REFUND PROCESS

  • Once your return is received and inspected, we will notify you via email
  • If approved, your refund will be processed within 5-10 business days
  • Refunds will be issued to your original payment method

RETURN ADDRESS

Return instructions and the return address will be provided after your request is approved.
👉 Do NOT send items back without contacting us first

SHIPPING COSTS (RETURNS)

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable unless the item is defective or incorrect

HOW TO START A RETURN

To initiate a return, contact us at:
👉 sales@yasdrop.com

Please include:

  • Order number
  • Reason for return
  • Photos (if applicable)